Help & Contact
Help Section
Partner Application Help
Customer Help
Stays
- What payment methods are accepted for bookings?
- How will the booking charge appear on my credit card, and when?
- Can I make a same day booking?
- Can I use points, miles, and reward programs on Plannin?
- What if I have a special request, change, or question about my hotel reservation?
- What are the taxes and fees for my stay booking?
Experiences
- What is the cancelation policy for experiences?
- Can I change experience language, type, or add-on?
- Can I add or change participants information?
- Can I add participants to a booking?
- What do I do if I am running late on the day of the experience?
- What do I do if I can't find the meeting point on the day of the experience?
Partner Help
Help/FAQ
- Why should my followers book through Plannin vs. any other booking website?
- How do I refer another partner to Plannin?
- What do I get for referring a partner to Plannin?
- Where and when will my content be shown on Plannin?
- Will the views of my content on Plannin count towards my views on the original platform it was posted to?
- Does the content on my Plannin profile have to be posted to a social media platform first?
Earnings & Payment
- How is my commission calculated?
- How can I review my performance/commissions?
- Can I book travel through my own Plannin link/profile and still receive commission on it?
- What currency will I be paid in?
- Do I have to disclose that I earn a commission from Plannin on my links/content?
- What happens if someone cancels their booking, do I still receive commission?
Optimization & Best Practices
Partner Resources
NEW: Experiences
Getting Started
- How to set up your Plannin profile
- How to navigate your Dashboard
- How to upload content to your profile
- How to upload content to your Plannin profile that you didn't post on another social media platform
- How to recommend stays/experiences
- How to recommend stays/experiences that you don't have content for
Social Sharing
Earnings & Insights
Optimization & Best Practices
- How to grow your Plannin profile
- Best practices for Plannin recommendation content
- Making your content more discoverable with tags
- Best practices for engaging video content
- Best practices for engaging video content on Instagram
- Best practices for engaging video content on TikTok